Key Responsibilities

• Scheduling meetings for the Functional Head, ensuring that the agenda is prepared, and minutes are recorded, circulated, and filed accordingly.
• Preparing correspondence and reports for the Functional Head and the Department, ensuring high level of accuracy and appropriate form of presentation.
• Monitoring routine tasks pertaining to the daily operations of the Department to ensure the standard operating procedures are followed.
• Receiving and dispatching/responding to correspondence delivered to the Department and ensuring acknowledgement of dispatched correspondence is documented.
• Liaising with the Manager to determine the Department needs and coordinate the related supporting activities and requisitions for equipment and supplies.
• Receiving and connecting or redirecting incoming telephone calls and visitors, depending on their area of interest, for appropriate attention.
• Operating office equipment, including computer, printer, photocopier, facsimile machine, and ensuring that they are always in good working condition.
• Organising travel and accommodation arrangements for the Functional Head and other designated employees for official trips.
• Filing, scanning, maintaining, and retrieving documents efficiently and effectively.
• Preparing weekly, fortnightly, and monthly status reports to indicate the level of work completed at the end of the respective reporting periods.
• Compiling and formulating annual budgets for the department to control administrative costs and departmental spending for the fiscal year and to support the goals and objectives of the department.
• Assisting with providing secretarial support for meetings, workshops and conferences.
• Assisting with delegating duties and supervising clerical and operational support staff, monitoring their performance and making recommendations to ensure job expectations are clearly understood.
• Liaising with other Internal Units/Divisions and representing GRA with external stakeholders for the implementation and conduct of work operations relevant to the department.
• Performing self-evaluation according with the Key Result Areas (KRAs) set in the Performance Appraisal Scheme within the requisite time.
• Any other related duties assigned.

Job Specifications

• Degree in Public Management, Business Management, Communication, or any equivalent qualification, with a minimum of three to five (3-5) years relevant experience.
• In-depth knowledge of the mission, mandate, goals, objectives, key priorities, strategic plan and initiatives of the Guyana Revenue Authority.
• In-depth knowledge of the functions of the Department and PC Applications.
• In-depth knowledge of Tax Acts and Regulations administered by the Guyana Revenue Authority.
• In-depth knowledge of the principles and techniques employed in effective office administration and management.
• Excellent written and oral communication skills.
• Excellent report writing skills.
• In-depth persuasive, analytical, judgemental and organisational skills.
• Excellent leadership and team building skills.
• Ability to plan, coordinate and prioritise task to meet conflicting timelines.
• Ability to multitask, be flexible and eager to learn.
• Integrity, mutual respect, accountability and professionalism.